Skip to content
  • Naslovnica
  • About us
  • Shop
  • Contact
  • HR
  • Naslovnica
  • About us
  • Shop
  • Contact
  • HR
  • info@opg-ivanovic.hr
  • +385 91 322 5803
  • Sutivan, Brač
Web Shop
  • Naslovnica
  • About us
  • Shop
  • Contact
  • <img class="wpml-ls-flag" src="https://opg-ivanovic.hr/wp-content/plugins/sitepress-multilingual-cms/res/flags/hr.svg" alt="" /><span class="wpml-ls-native" lang="hr">HR</span>
  • BALMS 2
  • FACE CREAMS 3
  • MACERATE 9
  • OTHER PRODUCTS 6
  • SERUMS 3
  • ŠESNA COSMETICS 4
0,00 € 0 Cart

Privacy Policy

Home / Privacy Policy
OPG Ivanović Tonči, Put Spoizbande 13, 21403 Sutivan, OIB: 17827084826 (hereinafter referred to as OPG), respects the privacy and protects the personal data of its users, business partners or other persons with whom it has business cooperation, and whose personal data it collects and processes in its daily operations.
The Data Protection and Privacy Policy is a fundamental document that describes the purpose and objectives of collecting, processing and managing personal data, as well as ensuring an adequate level of data protection (hereinafter: ‘Policies’). In order to ensure fair and transparent processing, OPG provides you with clear information about the processing and protection of personal data it collects and processes, and enables easy control and management of personal data and consents.
The rules have been formed in accordance with applicable regulations, Regulation (EU) 2016/679 of the European Parliament and of the Council – General Data Protection Regulation – GDPR and the Act on the Implementation of the General Data Protection Regulation (OG 42/18).
OPG has appointed a data protection officer who can be contacted at the e-mail address info@opg-ivanovic.hr or by post at the address OPG Ivanović Tonči, Put Spoizbande 13, 21403 Sutivan, Croatia.

DATA WE COLLECT


1.1. During your visit to our website

You can visit our website without providing any information about yourself. In this case, we will collect technical access data that your browser will automatically transmit to our server (server) when you browse our website. Access data includes the following information:
– time and date of access.
– the address of the website you have accessed and are accessing.
– content of the request (addresses and names of requested files).
– information about the browser and operating system used (versions, language settings).
– online identification data (eg IP address, device identification, session IDs) .
– error messages, where applicable (if the requested content cannot be displayed).
– the last visited page where you were redirected to our site via a link.

When you visit our website, your access data will be automatically stored in the log files of our server and subsequently anonymized by shortening or deleting your IP address. After this process, it will no longer be possible to draw conclusions about your person based on the server log files.
1.2. Cookies Policy

Websites use cookies to improve your user experience. A cookie is a standardized text file that your web browser stores on your computer for a period of time specified by the cookie provider. Cookies allow local storage of information such as language settings and temporary identification features that can be called up during subsequent visits to the website in order to restore the appropriate settings that the user selected during the previous visit. This information can only be stored if you, as the user, allow it. Websites cannot access information without your permission and cannot access other files on your computer.
When you first visit our website, you will independently select the level of cookies you want to store on your computer and thus fully control the process of using cookies.
You can view and delete cookies used in your browser’s security settings. You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or any cookies.
1.3. When you contact us

We will collect the communication data you provide when you contact us via the contact form on our website, by email, by phone or otherwise. Depending on the channel you use, this may include, for example, contact information (e.g. email address or phone number) and the content of your message. Telephone conversations with OPG customer service are not recorded, nor are any other conversations made to OPG telephone numbers.
If you check the box to receive the newsletter, you will be sent an automatic double opt-in email from the Mailchimp service to confirm and save this data in our contact database. We will also use offers provided by social networks such as Facebook and Instagram to interact with our customers. Please note that OPG has no influence on the terms of service of social networks or their data processing policies. Therefore, be sure to check the personal data you provide to us via social networks.
1.4. When you sign up to receive the newsletter

If you have signed up for the OPG newsletter, we will store your data (email address) that you provided for this purpose for sending the newsletter.
You can unsubscribe from our newsletter at any time. To unsubscribe, use the unsubscribe link at the bottom of each newsletter.

METHODS OF USING COLLECTED DATA


2.1. Visiting websites

When visiting and browsing the website, we will process access data, server log files and cookies collected in this context in order to make our website, its contents and the functionalities you use available to you, and to ensure the stability and security of our IT system and databases.
The legal framework for the lawfulness of data processing when visiting websites is Regulation (EU) 2016/679 of the European Parliament and of the Council – General Data Protection Regulation – GDPR, Article 6, paragraph 1, indent f – processing necessary for the purposes of legitimate interests – technical availability of the website.
2.2. Customer support and communication within relationships with existing customers

We process your data for the purpose of providing user support in using the website. This may include the following, for example:
– processing your requests sent to our customer service
– service communication of a non-commercial nature (e.g. security information and technical support)


2.5. Internal marketing research, optimization and improvement of the offer

Before use, we will anonymize the data by removing all personal information, e.g. by replacing your name and other identifying information with random data.
This allows us to measure which devices our users generally use and from which regions our website is accessed. The data collected helps us to continuously optimize our existing offering and develop new functionalities and services.
The legal framework for the legality of processing this type of data is Regulation (EU) 2016/679 of the European Parliament and of the Council – General Data Protection Regulation – GDPR, Article 6, paragraph 1, indent f – processing necessary for the purposes of legitimate interests – improving the functionality of the website and the quality of the offer.

WEB ANALYSIS


3.1. Google Analytics

Our website uses the web analysis function “Google Analytics” provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (‘Google’). Google Analytics uses cookies valid for 14 months to collect your access data when you visit our website. Google combines the access data for this purpose into pseudonymous user profiles and transfers them to a Google server located in the USA after the first anonymization of your IP address.
Therefore, we cannot determine which user profiles are associated with a particular user. This means that we can neither determine nor determine how you use our website based on the data collected by Google. In addition, Google uses the privacy protection for the EU-US Privacy Shield (LINK: https://www.privacyshield.gov/) in case personal data is sent to the USA in exceptional cases. Google therefore guarantees European data privacy principles when processing data in the USA.
Google will use the information collected by cookies on our behalf to help us analyze your use of our website and to compile reports on website activity and usage. For more information, please see the Google Analytics Privacy Policy. (LINK: https://support.google.com/analytics/answer/6004245?hl=en)
You can opt out of Google web analytics at any time using one of the following options:
– you can set your browser to block Google Analytics cookies
– You can adjust your Google Ads settings in Google
– you can install the opt-out plugin at the following link: Google Analytics opt-out
(LINK: https://tools.google.com/dlpage/gaoptout/)
The legal framework for the lawfulness of processing this type of data is Regulation (EU) 2016/679 of the European Parliament and of the Council – General Data Protection Regulation – GDPR, Article 6, paragraph 1, indent f – processing necessary for the purposes of legitimate interests – analysis of how users use the website.
3.2. Facebook

For marketing purposes, our website uses so-called conversion and retargeting tags (Facebook pixels) of the social network Facebook, services of Facebook Inc, 1601 Willow Road, Menlo Park, California 94025, USA (‘Facebook’). We use Facebook pixels to analyze the general use of our websites and the effectiveness of Facebook ads (‘conversions’). We also use Facebook pixels to show you customized ads based on your interest in our products (‘retargeting’). For this purpose, Facebook processes data collected on our websites through cookies and similar technologies.
Facebook may send the data collected in this context for analysis to a server located in the USA where the data is stored. Facebook uses the EU-US privacy protection in the event that personal data is sent to the USA, the so-called Privacy Shield (LINK: https://www.privacyshield.gov/)
If you have registered with Facebook and set the privacy settings of your Facebook account, Facebook can additionally connect the data collected about your visit to our website to your Facebook account and use it to place targeted Facebook ads. You can review and change the privacy settings of your Facebook profile at any time.
If you opt out of data processing by Facebook, Facebook will only display general Facebook ads that are not selected based on data collected about you.
You can find more detailed information about the processing method performed by Facebook on Facebook’s privacy policy. (LINK: https://www.facebook.com/about/privacy/)
3.3. Google AdWords and AdWords remarketing

Our website uses the Google services ‘AdWords conversion tracking’ and ‘AdWords remarketing’. User actions defined by OPG (such as ad clicks, page views, file downloads) are recorded and analyzed using ‘AdWords Conversion Tracking’. We use ‘AdWords remarketing’ to present you with customized ads for our products on Google partner websites. Both of these services use cookies and similar technologies for this purpose. Google may send the data collected in this context for analysis to a server located in the USA where the data is then stored. Google uses the privacy protection for the EU-US Privacy Shield (LINK: https://www.privacyshield.gov/) in case personal data is sent to the USA and guarantees European data privacy principles in the USA.
If you have a Google Account, Google may, depending on your Google Account settings, associate your web and app browsing history with your Google Account and use information from your Google Account to personalize ads. If you do not want this association with your Google Account, you must log out of your Google Account before accessing our website.
You can opt out of the processing of personal data for personalized online ads on the Google advertising network at any time using one of the following options:
– Google Ads customization settings (LINK: https://www.support.google.com/ads/answer/7029158)
– you can install Google’s free opt-out plugin (LINK: http://www.google.com/settings/ads/plugin) for Firefox, Internet Explorer or Chrome (does not work for browsers on mobile devices)
– you can opt out of personalized Google ads and ads provided by numerous other service providers participating in the ‘Your Online Choices’ initiative on the website http://www.youronlinechoices.eu
Please note that if you opt out of personalized advertising, Google will only display general ads that are not selected based on your collected access data.

CASES IN WHICH WE WILL SHARE PERSONAL DATA


Basically, we will only share your information if:
– you have expressly consented to this in accordance with Article 6, paragraph 1, point a, Regulation (EU) 2016/679 of the European Parliament and of the Council – General Data Protection Regulation – GDPR
– sharing is necessary pursuant to Article 6(1)(f) in order to establish, exercise or defend legal claims, and there is no reason to assume that you have an overriding legitimate interest in not sharing your data
– sharing is necessary to comply with a legal obligation under Article 6(1)(c) or (e) of the General Data Protection Regulation GDPR, in particular if we are obliged to provide information to a public authority
– sharing is permitted by law and necessary under Article 6(1)(b) of the General Data Protection Regulation, GDPR, for the performance of a contract with you or to take steps at your request prior to entering into a contract.
Some of the data processing described herein may be carried out by external service providers acting on our behalf. The service providers referred to in this document may include, computer centers that store and maintain our websites and databases, IT service providers that maintain our business systems, as well as consulting firms.
If and to the extent that we share data with our service providers, this data may only be used for the purpose of performing their services. The processing of your data by the contracted service providers will take place within the framework of the processing and execution of your order in accordance with Article 28 of Regulation (EU) 2016/679 of the European Parliament and of the Council – General Data Protection Regulation – GDPR. The contracted service providers are carefully selected business partners. They are contractually bound by our instructions, implement appropriate technical and organizational measures to protect the rights of data subjects and are subject to regular monitoring by us.

HOW LONG WILL YOUR DATA BE STORED?


Unless otherwise stated herein, your data will only be stored for as long as necessary to fulfill our contractual or legal obligations or the purposes for which the data was originally collected or for as long as we have a legitimate interest in storing such data.
In all other cases, your personal data will be deleted, except for data that we are required to retain in accordance with legal retention periods. However, in such cases, we will restrict the processing of the data, i.e. your data will only be used in accordance with legal obligations.
Typically, your orders and payment information and other data, if applicable, are subject to legal retention obligations, so we are required to retain such data for up to ten years.
Even if the data is not subject to legal retention obligations, we may refrain from deleting your data in cases permitted by law and instead restrict its processing. This may apply in particular in those cases in which the data may be required for the further processing of a contract or for the exercise of rights or for the purpose of legal defence. The duration of the restriction of processing will depend on the statutory limitation periods.

YOUR RIGHT TO DATA PROTECTION


You can contact our Data Protection Officer at any time to exercise your legal data protection rights described below (contact details above in the introductory text).
You always have the right to receive information about our processing of your personal data. When providing such information, we will explain the data processing process and provide you with an overview of your personal data that we store.
If any of the data we have stored is inaccurate or no longer current, you have the right to request correction of the data.
You can also request the deletion of your data. If deletion is not possible in exceptional cases due to other legal provisions, the data will be blocked so that it is only available for the stated legal purpose.
You can also restrict data processing, e.g. if you believe that the data we store is inaccurate.
You have the right to data portability, i.e. upon your request we will provide you with a digital copy of the personal data you have provided to us.
You also have the right to lodge a complaint with the data protection supervisory authority. The competent supervisory authority is the Personal Data Protection Agency, Martićeva 14, 10000 Zagreb, e-mail: azop@azop.hr.

RIGHT TO WITHDRAW CONSENT AND RIGHT TO OBJECT


If you wish to exercise your right of withdrawal or objection below, please send a notification to the Data Protection Officer at the contact details provided in the introductory part of the text.
7.1. Withdrawal of consent (consent)

Article 7(3) of the General Data Protection Regulation (GDPR) (EU) 2016/679 gives you the right to withdraw any consent you have previously given. This means that we will no longer process your data in the future based on your consent. Withdrawing your consent will not affect the lawfulness of processing based on consent before its withdrawal.
7.2. Objection to the processing of your data

If we process your data on the basis of legitimate interests in accordance with Article 6 paragraph 1, subparagraph f of the General Data Protection Regulation GDPR (EU) 2016/679, you have the right, based on Article 21, to file an objection to the way your data is processed if there are reasons for this arising from the specificity of your situation or if the objection is directed against direct advertising.

DATA SECURITY


We use all appropriate technical measures to ensure data security, and in particular to protect your data from risks during data transmission, as well as from unauthorized access by third parties. These measures will be adjusted from time to time in accordance with the latest developments. In order to secure the personal data you enter on our website, we use a secure transport protocol (SSL) that encrypts your data during transmission.

CHANGES TO DATA PROTECTION AND PRIVACY RULES (GDPR)


We will update our data protection and privacy policies from time to time, to adapt to new versions of the website or to changes in legislation. Material changes will be documented in this document, and if necessary, we will secure the consent of our users.

Last modified date: 04.09.2025.

Newsletter subscription

Sign up to receive news and promotions by email.

OPG Ivanović Tonči

Put Spoizbande 13, 21403 Sutivan
OIB: 17827084826

Menu

  • Home
  • About us
  • Shop
  • Privacy Policy
  • Terms of sale
  • Contact

Contact

  • +385 91 322 5803
  • info@opg-ivanovic.hr

Social networks

© OPG Ivanović Tonči, All rights reserved | Website creation with ♥ MJ DIGITAL DESIGN Website and web shop creation MJ DIGITAL DESIGN